Gaming is for enjoyment — it should never become a burden. Kraikya believes every player has the right to a healthy and controlled gaming experience.
At Kraikya, we firmly believe gaming should be a source of entertainment — not a reliable source of income. Responsible gaming means enjoying the experience while staying in control of your time, money, and emotions.
Gaming on mobile is hugely popular in Bangladesh — whether solo or with friends. Kraikya wants that experience to stay positive every time. That's why we've built tools directly into our platform to help you manage your own gaming habits.
Our responsible gaming policy rests on three core pillars: Awareness, protection, and support. If you ever feel that gaming is getting out of your control, Kraikya is always here to support you.
Keep in mind: Gaming is entertainment, not an obligation. Never play with borrowed money or by dipping into your savings.
If your answer to any of the questions below is "Yes", please talk to us.
Do you keep playing to try to win back money you've lost?
Is gaming taking time away from your family or work?
Are you betting more than you can afford?
Do you feel restless or irritable when you're not playing?
Are you hiding your gaming activity from family?
Are you using borrowed money or your savings to fund your gaming?
These questions are here to help you assess your own situation. Reach out to us if you need support.
We give you full control over your own gaming habits.
Set your own daily, weekly, or monthly deposit limit. Once configured, Kraikya will not allow you to exceed it.
Decide in advance how long you want to play. When that time is up, the platform will prompt you to take a break.
If you feel like you need a short break, set a cooling-off period ranging from 24 hours to 30 days. You won't be able to log in to your account during this time.
If you need a longer break, self-exclusion is available from 6 months up to permanently. No promotional messages will be sent during this period.
Your session will automatically end if your losses exceed a set amount, so you never go beyond your budget.
Our trained support team is always ready to help with any issue. Reach out via chat or email for a quick response.
Log in to your Kraikya account and go to your profile settings.
Go to Settings, find the "Responsible Gaming" option, and click on it.
Set a deposit limit, session time, loss limit, or cooling-off period — whatever you need.
Save your changes. Limits take effect immediately and cannot be changed before the designated period expires.
At Kraikya, we have always believed that building a healthy gaming culture is a shared responsibility. Beyond being an entertainment platform, we genuinely care about our players' mental wellbeing. Our responsible gaming policy has been shaped by international gaming commission guidelines and the real-world needs of players in Bangladesh.
We know gaming can be a fun and enjoyable experience — but for some people it can become problematic. Research shows that roughly 1-3% of gamers worldwide show signs of addiction at some point. Kraikya takes this seriously and acts proactively to prevent it.
From the moment you register on our platform, we inform every user about the responsible gaming tools available to them. These tools are prominently displayed on the account dashboard so anyone can access them at any time.
Only individuals aged 18 or older may register an account on Kraikya. We verify age at the point of registration and may request a copy of your national ID or other supporting documents when necessary.
If a minor has managed to open an account and we detect it, the account will be closed immediately and all transactions will be cancelled. We urge parents and guardians to keep their devices and account passwords out of reach of children.
For Parents: Use parental control software on your device to prevent children from accessing gaming sites.
Problematic gaming develops gradually — it's often hard to notice at first. Watch out for these signs:
If you or someone you care about is showing these signs, please don't wait — get help now. Kraikya's support team will assist you with complete confidentiality.
Responsible gaming is not just a personal matter — awareness among family and close ones matters just as much. If you notice someone you know behaving unusually around gaming, here's what you can do:
Remember, gaming addiction is a real issue and nothing to be ashamed of. With the right support at the right time, anyone can overcome it.
Keeping your gaming experience positive at all times — that is Kraikya's goal. Join today and play on your own terms.